Here’s how your order gets to you — timing, cost and what to do if something goes wrong.

Getting your order ready

We prepare orders within 1–2 business days on business days. You’ll get an email when you order, and another with
a tracking link the moment it ships.

Where we ship and what it costs

Standard delivery across the United States is free — no minimum spend. Shipping elsewhere isn’t
available online for now; email {{EMAIL}} and we’ll see what we can arrange.

How long it takes

After dispatch, most orders arrive within 3–7 business days. These are carrier estimates, not guarantees, and can
shift around holidays or bad weather.

Following your parcel

Use the tracking link in your shipping email to follow along. If it hasn’t moved after a few business days, tell us
and we’ll chase it up.

If a parcel is lost or damaged

Arrived damaged, or marked delivered but nowhere to be found? Contact us within 7 days at
{{EMAIL}} or +1 515 432 5467 and we’ll sort out a replacement or refund.

Last updated: 7 July 2026.