Changed your mind or something’s not right? This policy walks you through returns, exchanges and refunds.

How long you have

You can return an eligible item within 30 days of the day it’s delivered.

What “eligible” means

Items should come back unworn, unwashed and undamaged, with original tags and packaging. We can’t take back items
that have been used or that arrive incomplete.

Starting your return

Email {{EMAIL}} or call +1 515 432 5467 with your order number and the items concerned.
We’ll send you a prepaid label and step-by-step instructions — return shipping is on us.

Getting your refund

Once your return reaches us and passes a quick check, we refund your original payment method within
5–10 business days. Your bank may take a little longer to show it.

Swapping for another size or colour

The quickest route is to return the original and place a fresh order; if you’d rather, email us and we’ll help set
up the exchange.

What we can’t take back

Gift cards and items marked “final sale” are non-returnable unless they reach you faulty or damaged.

Faulty or wrong items

If an item is defective or not what you ordered, message {{EMAIL}} with a photo and
we’ll replace it or refund you in full — at no cost to you.

Last updated: 7 July 2026.